Best Buy Canada EDI requirements
Best Buy Canada sends purchase orders (850) and order changes (860) by EDI, and requires every invoice for products for resale as an EDI 810, sent no earlier than the shipment date, one purchase order per invoice. Suppliers connect through a VAN or AS2, or use web EDI, and testing should take no more than two weeks.
The documents
| Document | Direction | What Best Buy Canada expects | Specification |
|---|---|---|---|
| 850 Purchase Order | From Best Buy Canada | The purchase order. You must be ready to receive it before testing begins. | Read and validate |
| 860 Purchase Order Change | From Best Buy Canada | A change to a purchase order. Also required before testing. | Not published yet |
| 810 Invoice | To Best Buy Canada | Every invoice for products for resale, sent no earlier than the shipment date. One purchase order and one packing slip per invoice. Credit notes still go on paper. | Read and validate |
| 997 Functional Acknowledgment | From Best Buy Canada | Best Buy Canada’s acknowledgment of each 810. It is your proof that the invoice was accepted. | Not published yet |
| 852 Product Activity Data | From Best Buy Canada | Optional sales and returns data: daily for vendor-managed inventory, weekly otherwise. Needs a signed 846 and 852 agreement. | Not published yet |
| 846 Inventory Inquiry/Advice | From Best Buy Canada | Optional inventory data, on the same schedule and agreement as the 852. | Not published yet |
Setup and invoicing rules
- Testing: send the Trading Partner Information Form, then test with the Canada E-Business team. Test documents carry “T” in ISA15, and testing should not last more than two weeks.
- Going live: keep sending test 810s until Accounting confirms in writing that you are on its Automatic Invoice Matching (AIM) program.
- Acceptance: an invoice counts as accepted when you receive Best Buy Canada’s 997 for it. Checking for that 997 is your responsibility.
- Changes: any change to the format, content, protocol or payment terms of your 810 must be approved in writing by Best Buy Canada’s Finance and EDI teams 60 days before it takes effect.
- Shipments: the Vendor Compliance Program scores each vendor’s shipments to the distribution centres against the Canadian inbound shipping guide, on the Canadian Vendor Portal.
Deductions and disputes
| Situation | Deadline |
|---|---|
| Disputing a deduction, in AP Visibility | 90 days from the cheque date |
| Best Buy Canada’s review of your dispute | Up to 90 days |
| Reporting a discrepancy on a returned shipment | 72 hours from receipt |
| Answering a post-payment audit claim | At least 30 days |
From Best Buy Canada’s Accounting Guidelines (Exhibit C, updated September 22, 2023) and Vendor Claims Guidelines (Exhibit D, updated June 3, 2021). Best Buy Canada does not publish EDI chargeback amounts; your vendor agreement and its shipping guide are what apply.
Meeting these requirements with Weredi
Read Best Buy Canada’s specifications
2 of the documents above are published segment by segment, free, with a validator that checks your own file against them.
Build the 810 from each order
Each 850 becomes your invoice without rekeying, one purchase order per invoice, checked against Best Buy Canada’s 810 specification before it is sent.
See what Best Buy Canada deducted
On Weredi Plus, the deduction ledger matches each deduction to its invoice and builds a bilingual dispute pack, well inside the 90 days.
One flat price
From $199 CAD a month for Best Buy Canada and every other trading partner, with unlimited transactions.
How you connect
Best Buy Canada accepts EDI through a VAN or AS2, set up with its Canada E-Business team; vendors without EDI can use web EDI from OpenText or SPS Commerce. Weredi connects over AS2 directly, without a VAN.
Get your Best Buy Canada invoices right before they go
Start a free 14-day trial with Best Buy Canada already added, no credit card.
Questions buyers ask
What EDI documents does Best Buy Canada require?
Before testing, you must be ready to receive the 850 purchase order and the 860 order change, and to send the 810 invoice. The 852 sales data and 846 inventory data are optional and need a signed agreement.
Can I connect to Best Buy Canada over AS2?
Yes. Best Buy Canada accepts EDI through a VAN or AS2, set up with its Canada E-Business team, and testing should take no more than two weeks. Weredi connects over AS2 directly.
When can I send an invoice to Best Buy Canada?
No earlier than the shipment date, as an EDI 810 covering one purchase order and one packing slip. The invoice is accepted when you receive Best Buy Canada’s 997 for it. Credit notes are still sent on paper.
How long do I have to dispute a Best Buy Canada deduction?
90 days from the cheque date, filed in AP Visibility. Best Buy Canada then has up to 90 days to resolve it. A discrepancy on a returned shipment must be reported within 72 hours.
Sources
- Best Buy Partner Portal, “Traditional EDI for Canada Partners” (updated July 26, 2024)
- Best Buy Partner Portal, “Web-Enabled EDI for Canada Partners” (updated July 26, 2024)
- Best Buy Canada, “Accounting Guidelines, Exhibit C” (updated September 22, 2023)
- Best Buy Canada, “Vendor Claims Guidelines, Exhibit D” (updated June 3, 2021)
- Best Buy Canada, “Vendor Compliance Program” (updated July 19, 2022)
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